Healthcare is losing workers at an unprecedented rate. Research warns us to expect a global shortfall of 9.9 million healthcare workers by 2030, according to the World Health Organization. The exodus has left the remaining staff overworked and overburdened – and patients suffer because it's challenging to schedule appointments, get questions answered and access information specific to their situation. Join your peers to learn how conversational AI and virtual assistants lower barriers to timely care, alleviate staff burden and deliver the type of experience today's patient expects. Panelists from MedStar, Ohio Gastro, and other leaders will share experiences, best practices, and pitfalls to avoid when digitizing automation workflows to help drive success across your specific programs and priorities. You'll not only hear their stories but will have the chance to discuss strategies to support healthcare workers and your patients.

John Lock

SVP and Chief Digital Transformation Officer
MedStar Health

As MedStar Health's Chief Digital Transformation Officer, John has responsibility for helping MedStar Health navigate the intersection of strategy, marketing, technology, and innovation to discover and implement better ways to continue delivering the highest quality care across the integrated delivery network. This includes implementing the digital front door and responsibility for enterprise access. John has nearly 30 years of experience as a proven entrepreneur, investor, and strategic operator. He successfully founded, managed, and realized the value of several companies and has held leadership roles with organizations ranging in size from start-up to revenues of more than $2BN. Before joining MedStar, John served as the Chairman of Kaplan's New Business Initiatives Board, President/CEO of Kaplan Performance Solutions (KPS), and Market Leader of Kaplan's global B2B efforts. John graduated magna cum laude from the Georgetown University School of Foreign Service with a BS in Foreign Service and is a recipient of the Landegger Honors Certificate in International Business Diplomacy.

Raghuram Reddy, MD


Ohio Gastroenterology Group, Inc.

Dr. Raghuram Reddy is a gastroenterologist in Columbus, Ohio, and joined Ohio Gastroenterology Group in January 2007. With more than 20 years of experience, Dr. Reddy studied at Gandhi Medical College and is board-certified in Internal Medicine and Gastroenterology. Dr. Reddy specializes in pancreas diseases and is one of few Ohio Gastroenterology physicians who perform Endoscopic Ultrasounds. He has published numerous articles and is an active member of the ACG, AGA, ASGE, OSMA, and OGS.

Bruce Hennessy, MD, FASGE


Ohio Gastroenterology Group, Inc.

Dr. Bruce Hennessy is a gastroenterologist managing partner at Ohio Gastroenterology Group, Inc. (OGG). Located in Central Ohio, OGG comprises 39 gastroenterologists, 21 advanced practice providers, five ambulatory surgical centers, five clinical offices, four real estate companies, and a provider of Infusion, Anesthesia, and Pathology Services. In addition to his medical practice, Dr. Hennessy serves as the Chair of the Health and Public Policy Committee for the American Society for Gastrointestinal Endoscopy (ASGE). Locally, he serves as the Gastroenterology Section Chair and Medical Director for Riverside Methodist Hospital; Medical Director for Dublin Methodist Hospital; and sits on the Board of Directors for the Digestive Health Network. Dr. Hennessy received his MD from The Ohio State University in 1999 and completed a Digestive Disease Fellowship at The Ohio State University Medical Center in 2005. He is married to Shivkamini Somasundaram MD, a practicing OBGYN, and has four children.

Nate Treloar

COO and co-founder


Nate is co-founder and COO of Orbita. He's a respected expert and frequent speaker on consumer and business trends in voice and conversational user experiences in healthcare, search, text and data mining, content management and knowledge management. He has advised hundreds of the world's largest companies and government agencies on their applications. Previously, Nathan held key executive positions at FAST Search, Microsoft, RAMP and Ektron.

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