Webinar: Delivering Streamlined Processes and Customer-Centricity in the HLS Industry

As the world continues to move to an outsourcing business model, keeping the customer at the centre of an organisations business model has become increasingly more important and service-based businesses in the HLS sector such as CROs and CDMOs are no different. Whether delivering projects or managing trials, there are perennial challenges such as maintaining a high speed of innovation, process efficiency, organisational agility and resource utilisation.

Addressing these issues requires good quality information, with visibility and collaboration throughout the value chain. Finding more effective ways to engage with clients and patients whilst remaining compliant in a digital first world is increasingly difficult if you are relying on spreadsheets and disconnected systems. Our webinar will explore the need to digitally transform your organisation and the benefits that can be realised.

Kimberly Tableman

Chief Clinical Development Officer (CCDO)


Kimberly Tableman brings more than 23 years of experience in clinical development and technology and a passion for serving diverse patients. Over the past decade, she has focused on applying digital health technologies to reimagine the patient journey. Kimberly is passionately committed to transforming the Clinical Research journey for patients from increased knowledge and access to clinical trials, enhanced enrollment in trials, and an improved experience through the clinical trial. Kimberly previously led operational strategy, execution, and product development at Medicine X and was the co-founder of Rabble Health, an emerging provider of patient and provider access to oncology care, support, and services. Kimberly is also currently writing a book to be published by the end of 2021 with the aim of supporting women in leadership. She is passionately committed to sharing her journey and helping others as they grow and traverse their own leadership path.

Christof Wascher

Sr. Director, Industry Advisor, Health & Life Sciences

EMEA, APAC, LATAM, Salesforce

Christof is a distinguished visionary leader with up to 20 years of experience in the Pharma Industry. He has an impressive track record in strategy and management consulting, business model innovation and driving transformative digital initiatives.

His unique blend of commercial and technical roles, at the intersection between IT and business has helped him develop a strong career in Business Development and Business Model Innovation, Global Drug Safety, Group IT Strategy, Digital Health, Pharmaceutical Process Manufacturing, Drug Development and Research. Rounded by deep passion related to Regulatory Compliance, Cloud Computing, Modern Workplace, Productivity Consulting, Program - and Change Management, Christof has in depth knowledge of best practices for application development in the field of Computerized Systems Validation for both, Pharmacovigilance and Drug Development Environment.

He holds two Master’s Degrees, one in Sciences and Engineering from Philips University, Marburg and one in General Management from Johannes Gutenberg University, Mainz.

Andy Campbell

Solution Evangelist


Andy Campbell joined FinancialForce as Global Solution Evangelist in 2019. His work involves engaging with executive teams that are undertaking major business transformations and advising customers and partners on cloud adoption. He has over 25 years of technology and business change expertise across multiple geographies and industry sectors. He has substantial experience of successfully deploying leading edge technology to address significant business problems and opportunities.

Prior to FinancialForce, Andy worked at Oracle for 20+ years in a variety of roles, latterly, as Cloud Evangelist, where he led the HR research and thought leadership activity for EMEA. Previous positions include Head of Talent Management programmes for a large global retailer and many project management roles in both public and private sectors.

Ben Adams

Senior Editor


Ben Adams is a business, science and healthcare journalist who has worked as an editor for the UK publication Pharmafocus, as a group editor for Pharmaceutical Marketing Europe, as well as a features and news writer for the BMJ and the Pharmaceutical Journal. He has an especial interest in market access, drug pricing and the ethics of the life sciences industry and has been heavily involved in ensuring that the need for greater clinical study transparency remains on the agenda for the industry. On the personal side, he enjoys reading esoteric pieces of literary fiction from Charles Williams, Will Self, Ros Barber and Milan Kundera, and is currently awaiting the publication of his own set of literary juvenilia, coming to a second-hand bookshop no-where near anyone soon. Ben is based on the south coast of England and can be reached at badams@fiercemarkets.com.


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